Got questions about ordering, delivery, subscriptions, or returns? Find all the answers here — quick, clear, and up-to-date to keep your water service smooth and stress-free.
You can place an order directly through our website or by calling our support team. Select the water type, quantity, and delivery schedule that works for you. After confirmation, we’ll deliver it to your door — fast and hassle-free.
Yes! We offer flexible weekly, bi-weekly, or monthly subscription plans. You can pause, adjust, or cancel anytime through your personal account or by contacting us. Subscriptions come with priority delivery and volume discounts.
We currently deliver across the entire city and surrounding suburbs. For rural or extended zones, please contact us to confirm availability. We’re always expanding our delivery map.
Our 19L bottles are reusable and part of our eco-return program. After use, simply leave the empty bottle out — we’ll collect and replace it during your next delivery. Smaller bottles are single-use but fully recyclable.
